Quality award for United Merchants

Published:  16 December, 2011

UK: Following an assessment by the British Standards Institute, United Merchants, UK’s largest merchant co-operative and leading clearing house for the trade industry, has been awarded ISO 9001:2008 certification.

“We are very proud to have achieved ISO 9001:2008. This certification confirms that Unimer has implemented a system to continuously monitor and improve on quality, something which is essential when delivering services to our merchants and suppliers,” said Suzanne Millward, marketing manager at Unimer, who has been managing the project. “We are particularly pleased as this certification has only been achieved by around 5% of UK businesses and this prestigious award is supported by the Government and recognised world-wide”.

Quality has always been a key objective for Unimer, and the company believes its strategies and existing processes are robust and driven to produce a quality service.

Ms Milward explained: “The time had come to review all our systems to ensure our processes have the stability to deliver to our strategic objectives. Firstly we addressed our Quality Management System, and we are now continuing to improve on our systems to achieve Environmental (ISO 14001:2004) and Health & Safety (OHSAS 18001) accreditations.

"Meeting the ISO 9001:2008 standards has confirmed that Unimer’s investment in infrastructure, people and training provides a continual and efficient service to all members and suppliers. This accreditation confirms our absolute commitment to quality and customer satisfaction.”

Sign Up

For the Builders' Merchants News enewsletter.

In the spotlight

BMN Awards for Excellence

Have you sent us your entry? There's still time to send us your free nomination for the Builders' Merchants Awards for Excellence. The deadline for entries closes on 5th September and, with categories including Best National Merchant, Tool Showroom of the Year, Heating & Plumbing Merchant of the Year, and Timber Centre of the Year, there really is something for everyone! So enter now and tell us why you should be taking to the stage during this year's Awards.


Sales Development Manager

Location: West Midlands, Staffordshire, Warwickshire.

New BMF/BMN Award celebrates 'wellness'

The Builders’ Merchants Federation (BMF) and Builders’ Merchants News are pleased to announce the inaugural Dorian Dugmore Wellness Award, celebrating employees who have gone the extra mile with a commitment to their personal or corporate wellbeing.

Guest Blog by Mark Combes

Why investing in external training can help fill the skills gap

At a time when the construction industry is urgently looking for 180,000 more workers by 2018, what can companies in the sector do in order to fill the skills gap that exists today? How can we build a business full of talent and skills if future workers aren’t accessible?

Events Diary