Pipe Center team to raise service standards
Published: 29 June, 2012
LEAMINGTON SPA: A new regional estimating department has been launched by Pipe Center and Climate Center to help deliver the best customer service in the industry.The unit consists of specialists within the building services, industrial, refrigeration and air conditioning sectors and the facility will support branches in Scotland, the North and Northern Ireland. It will offer project estimation, selections, quotations, technical support and expertise in all of the above sectors. The wealth of knowledge within the team gives branches the ability to offer the full Pipe Center and Climate Center package to the market, allowing branches to respond to customer enquiries promptly, accurately and with authority. Iain Mills, regional trading director, said: "By providing this service, we're aiming to help branches exceed customer expectations and deliver unparalleled customer service. "We understand that every customer has individual needs. Our new regional estimating department means customers will receive quotes quickly, which in turn means they can start work more quickly too. "I'm looking forward to building relationships with our customers across the region and helping to make their busy lives easier."