New Trafford Park supersite set to improve SIG customer service

Published:  28 July, 2017

SIG Distribution has opened a new 144,000sq ft distribution branch, which will ensure quicker deliveries and a wider selection of products available to the construction sector. This will be SIG’s biggest trade branch in the UK.

The Trafford Park site, called T1, will act as the main hub for five SIG brands, serving the north west and North Wales - SIG Insulation, SIG Construction Accessories, SIG Interiors, SIG Technical Insulation and SIG Fixings. The regional hub will improve the customer experience as orders from all five brands can now be consolidated to be made in one delivery to any construction site in the north west or North Wales.

This new operation will therefore reduce the number of vehicle movements at construction sites, while reducing road miles. The SIG site operates 24 hours a day with the dedicated team working to pull together orders for next day deliveries.

In addition, there is a trade counter to serve local contractors and tradespeople, with immediate collection of a wider range of products available.

In addition, SIG360, the Technical Centre which provides energy efficiency guidance on newbuild and retrofit projects, is now also based at T1, providing customers access to a growing team of technical specialists who can identify and recommend the best insulation solutions for any project.

Martin Fearon, General Manager at T1, said: “This is a carefully designed, fit for purpose site with new processes and operations that meet the needs and demands of the 21st century construction sector. This new site will provide a more efficient service to our customers across the north west and North Wales, due to our location close to all major road networks, while helping to reduce on-site traffic by ensuring all required materials can be delivered in one trip.

“We are also looking forward to welcoming local contractors to our new order and collect facility, ensuring that whatever the building requirement, the T1 site should be able to provide a solution.”

Picture caption: The T1 Distribution Centre Will Serve the north west and North Wales.

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