Ecommerce Assistant – Height Safety Equipment Supplier

Published:  07 November, 2019

Location: Derbyshire
Salary: Negotiable (D.O.E)
Job Reference: 3848

Are you an experienced ecommerce specialist looking to enhance your career with an internationally recognised brand?

If so, we are working with a leading manufacturer and distributor of safety at height solutions that are expanding their business due to an increase in demand for their high quality products.

The Company

As a global manufacturer with sales, distribution and warehousing facilities across the USA, Mexico, Canada, China, Australia and the United Kingdom, our Client has established themselves as a market leader in the supply of safety at height solutions, offering unrivalled value to their customers through their strong portfolio of brands.

With over 3,000 employees across 12 countries, our Client believes that their people are the cornerstone of their success and are committed to proving career opportunities, professional development opportunities, along with competitive salaries and benefits to those who join them.

Reporting to: Marketing Manager

The Role:

The main purpose of your role will be to plan and execute the organisation’s e-commerce strategy, driving the commercial performance of their e-commerce platforms.

Essential Job Functions

· Drive the performance of our Client’s major online customer accounts including Amazon and eBay.

· Responsible for all e-commerce operations and the customer experience in partnership with customer care, sales and logistics.

· Review, measure and report on key metrics and performance and provide insights, suggestions and implement improvements.

· Manage the online product presentation and execute an effective position and content

· Explore and manage new initiatives for e-commerce to improve site performance, on line merchandising options, engagements and conversion.

· Strong focus on customer experience and usability. Collect and analyse customer feedback.

· Provide a focused insight into onsite performance and trading activity of the company’s e-commerce site, and major customer online sites by gathering, reviewing and drawing conclusions from website performance to enable strategy to be driven from commercially and customer focused data.

· Produce regular management information and reports to analyse performance and make recommendations to support the trading strategy and achieve key commercial objectives.

· Review product and promotional data to understand key sales gaps and opportunities - make recommendations to ensure that commercial opportunities can be maximised.

· Produce reports to demonstrate the results of activity on site and campaign performance, short-and long-term impacts of activity and key opportunities to drive the strategic plan.

· Provide commercial insight on online trends and opportunities to support the e-commerce platforms in developing long term strategy and identifying key new development opportunities.

Professional Skills & Experience Required:

Essential

· Proven e-commerce experience

· Business studies degree or CIM marketing qualification

· Experience of building successful Customer Relationships

· Managing key stakeholders relationships

· Excellent written and verbal communication skills

· Attention to detail

· Strong analytical ability

· Ability to work on their own - self motivated

Desirable

· Knowledge of CRM systems – salesforce.com or similar advantageous.

· Experience of selling via Amazon vendor site and eBay advantageous.

Personal Attributes:

· Commercial awareness

· Comfortable working within a small, fast paced team environment

· Professional and charismatic

· Highly motivated

· Dynamic & enthusiastic personality

· High level of drive to achieve and succeed

· Ability to hold others attention and influence decisions.

· IT Literate

To apply or to find out more:

Consultant Hayley Reynolds

Tel No 01234 826450 Ext 108

E-mail hayley@srsuk.com

Website www.srsuk.com

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