The Technical Team is now available between 8.30am through to 1pm on Saturdays.
Both the Technical and Customer Services Teams are available to answer calls and provide support via email from 7.30am every weekday morning through to 6pm Monday to Thursday and 5pm on Fridays.
“Delivering high quality support is our primary objective and these new extended telephone hours, including Saturdays, will allow us to further increase the level of customer care our Technical and Customer Support Departments can provide,” says Scott Woodham, Technical Services Manager at Grant UK.
“All of our Technical Advisors are incredibly experienced and can provide diagnostic support and much more for Grant’s full complement of products and working alongside our dedicated Customer Services Team, they can now assist heating engineers, homeowners and all our other customers at more times to suit them.”
The company had already extended the operating hours of its support team in mid-July.
