BSS Industrial, distributor of heating and pipeline solutions, has crowned Stoke as its 2012 Branch of the Year.
All of BSS Industrial's 62 trade counters were judged on profit and performance, alongside a number of customer service measurements. While Lewes took home the Southern award and Aberdeen claimed the Scotland and the North East title, it was Stoke which was recognised in the Midlands and finally named the overall national winner.
Julie Wright, BSS Stoke branch manager, commented: "I'm very proud that our branch has won this fantastic award. The whole team worked extremely hard over the past 12 months and our aim is always to put the customer first, providing high quality service and products. day in, day out."
Chris Hufflett, operations director of BSS Industrial, added: "I'd like to personally congratulate Julie and all the staff at BSS Stoke after an exceptional year. It's important to recognise the excellent work that takes place at all of the BSS Industrial branches across the UK, each and every day. Winning the Branch of the Year award is an outstanding achievement and testament to the ongoing objective of each team to continuously improve customer service."
