LEW Electrical Distributors (LEW) will roll out new cutting edge business software from Enterprise Resource Planning and Warehouse Management specialists OrderWise across its head office and all of its 13 branches.
The project will see OrderWise replacing the wholesaler’s current systems with a single comprehensive solution to cover all sales and marketing activities, stock and warehouse management, accounting and business analytics.
LEW is consolidating its systems in a bid to drive efficiencies across its business and increase the number of branches it operates to 25, by 2025. As well as improving its existing business and increasing in size, it is also hoping to develop a more seamless customer experience between its online and offline channels.
The solution will be central to the company’s digital strategy, including a comprehensive and fully integrated online store connected to OrderWise’s back-end system. Providing customers with a central hub to place orders and view details of any orders placed, the digital offering, which also features a comprehensive click and collect capability, will be delivered as a fully responsive online store and an Android and iOS app.
Commenting on the project, Andy Johnson, managing director at LEW Electrical Distributors, said: “By implementing this new OrderWise system, we are taking our ambitions to scale our business seriously. Key to that is guaranteeing our customers have a seamless ordering and fulfilment experience every time they deal with us, to ensure we remain their chosen supplier.
“After considerable research to understand exactly what sort of system we needed, OrderWise demonstrated their flexibility in offering strong functionality in all areas key that will drive our operational and growth plans.”
Jon Roberts, senior sales manager at OrderWise added:
“We are very excited to be embarking on this partnership with LEW Electrical Distributors. As a business, they share a similarly ambitious approach to growth, and we are very much looking forward to helping them unlock their potential and identify new opportunities with this new system.”