St Andrews Timber & Building Supplies is celebrating a major milestone with the completion of one million transactions.
A local customer at the firm’s West Lothian headquarters in Livingston helped the business reach the figure with a purchase of timber.
The family-run business was founded in 2002 with its first branch at Prestonfield in Edinburgh and has since grown into one of Scotland’s leading independent builder’s merchants with further locations in the capital, Livingston and Paisley.
Having launched with five members of staff, including one driver and a truck, the business now employs over 100 people with 20 vehicles servicing a growing customer base.
Welcoming the news, Managing Director Ronnie Robinson said: “It’s a really humbling milestone for us. From starting the company back in 2002 with just five staff including myself, I couldn’t have dreamed we would get to this point.
“I recall our first ever sale after we opened at Prestonfield was timber and sheets by a site manager I knew before I started St Andrews who had gone out on his own.
“Fast forward to today and I’d never have thought we would have had this volume of sales. As an independent business we understand our staff make us who we are. We are nothing without them and a lot of work from a lot of people has taken us to this stage.
“It’s great that the sale came at Livingston, our newest and flagship branch which opened three years ago this month.”
St Andrews’ expansion in recent years has seen the establishment of a machine shop in Livingston and the introduction of a landscaping category to its offering as well as a growing variety of products at all four branches, as the business aims to become a ‘one-stop’ shop for clients.
Robinson added: “It’s been a really eventful roller-coaster. We have encountered recessions, a pandemic, a downturn of industry and interest rate fluctuations along with government uncertainty.
“We are not going to become complacent though. We are always looking at ways of improving our customer service and we have to keep moving with the times.
“Online shopping is now huge. There is also more competition than ever. The digital and technological advancements have been challenging to adopt at times but we have tried to evolve as much as possible.
“The bottom line for us is listening to our customers at all costs and trying to make sure we have something for everyone. We have tried to cover as many trades and product groups as we possibly can as we look to grow our presence across the central belt and beyond.”
