The appointment of Katie Harris strengthens its customer services team, while promoting development for young apprentices in the KBB sector.

Leading shower enclosure brand Lakes Showering Spaces has appointed apprentice Katie Harris as a Customer Service Advisor, strengthening its customer services team, while promoting development for young apprentices in the KBB sector.

Harris, who joined the Lakes team during National Apprenticeship Week in 2024, has seen her career flourish since, gaining hands-on experience across various departments and recently passing her Customer Service Practitioner Level 2 Apprenticeship with a Distinction. 

Harris said: “I’m so pleased to have been appointed to Customer Service Advisor at Lakes and joined the team full time. From my first day, I’ve felt very supported here, everyone has been so patient with me and always available to offer guidance. 

"Their support has really helped me become more confident in my role and I’m excited for the future.”

Harris is now looking to enrol on a Business Administration Level 3 course at Gloucester College in order to continue her training and progress alongside her role at Lakes.