Wolseley Infrastructure has announced the appointment of Adam Franklin as Regional Director of Operations – South.

In his new role, Franklin will lead operations across 12 Fusion and Burdens branches in the south of England, with responsibility for profitability, customer service and colleague development, as well as operational standards, stock management, and transport compliance.

With more than 20 years’ experience in building materials distribution, Franklin brings extensive knowledge of the civils and utilities sectors, having held senior regional leadership roles within the industry.

He began his career at Wolseley as a forklift Driver, progressing through a range of operational and sales positions, giving him a deep understanding of the day-to-day realities of the business and the vital role that operational excellence plays in customer satisfaction.

Franklin said: “Wolseley Infrastructure is a professional, well-run and invested business. The passion and customer-first attitude I’ve seen since joining has been hugely impressive, and I genuinely believe we have a unique offering in the marketplace.

"My immediate focus is on continuing to enhance our customer service and developing our colleagues across the region. I’ll also be looking to strengthen collaboration between operations and sales teams, supporting key industry programmes such as AMP8 and the Great Grid Upgrade.

“Having started my career with Wolseley, it’s incredibly rewarding to return in a senior leadership role. That journey has given me a real appreciation for the hard work, dedication and teamwork that drive success at every level of the business. I understand first-hand the importance of supporting our people on the ground and creating an environment where everyone can thrive and deliver for our customers.”

Matt Parker, Managing Director of Wolseley Infrastructure, added: “We’re delighted to welcome Adam to the leadership team. His extensive industry experience, strong operational leadership and customer-focused approach make him a fantastic addition to the business.

"Adam’s appointment will play an important role in strengthening our operational capability and ensuring we continue to deliver the best possible service for our customers across the South.”