Huws Gray has launched a new website, providing increased convenience and greater personalisation.
Designed to deliver a faster, clearer and more reliable way to shop, the website provides increased functionality, with instant personalised pricing, real-time branch stock availability and over 45,000 products now available online.
Under the supervision of Chief Commercial Officer Adrian Wallington, the website was developed with driving customer excellence at the heart of the process. According to the company, it provides simplified navigation and faster fulfilment processes, while the updated Click & Collect service enables customers to purchase what they need when they need it. The new functionality is expected to simplify customer enquiries, with increased visibility online increasing branch sales teams’ time focused on in-store servicing.
Daksh Gupta, CEO of Huws Gray, commented: “Our marketplace is becoming increasingly digital, with customers expecting greater convenience, faster journeys and enhanced personalisation. Our new website does all this and more, making it easier for customers to do business with Huws Gray.
"By providing new functionality such as instant access to pricing, stock and account information, we’re simplifying the buying process and improving visibility. At the same time, we’re reducing routine admin in branch, so our teams can spend more time supporting customers and driving growth.”
Adrian Wallington, CCO at Huws Gray, added: “We are delighted to be able to launch our new website. This has been in development for some time, so I wish to thank to the whole team for their hard work on getting us here. We developed the new website with the ambition of redefining the online retail experience for building materials, offering something truly different for our customers.”
