Lakes Bathrooms has won ‘The Customer Intimacy Award’ at Graham’s annual conference in December.

Presented by Graham’s David Gledhill and Martin Stables, the award is voted for by Graham staff at regional and national level. ‘The Customer Intimacy Award’ recognises Lakes’ longstanding partnership with the national plumbers’ merchant, and for providing unrivalled support.

Mike Tattam, Sales and Marketing Director at Lakes Bathrooms, said: “It was an honour to receive the award and a proud moment for our business. This is the second award we have won with Graham this year and it reflects our ongoing hard work and commitment to achieve great results.

“The award looks at key areas such as relationships with the sales team, support at trade events, support for branch managers and showroom staff, efficiency and reliability, and dealing with queries quickly and effectively. I’m pleased to say we came top in all these areas.”

Picture caption: Left to right: Martin Stables, Leon Varrier, Mike Tattam, David Gledhill.