Premier Forest Products has confirmed the full relaunch of the National Timber Systems (NTS) Sheffield manufacturing site following its acquisition of NTS out of administration at the end of 2025.

The 25,000ft2 facility, which has supplied timber products to housebuilders and contractors for more than two decades, is once again producing roof trusses and engineered joists. Its return restores a key hub within NTS’s national network between Newcastle, Bristol and Catterick.

A central focus of the relaunch has been the retention of skills and continuity of service. Many roles have been kept, including a core group of experienced shop floor, transport and office staff. The planning and customer service function has also been re-established, maintaining continuity for existing customers.

The temporary shutdown enabled a comprehensive operational reset at the site, with a strong focus on enhancing accuracy, reliability, and overall customer experience. The site now benefits from a reconfigured yard with clearly defined loading areas, creating a more streamlined and controlled dispatch process.

A two-stage checking system has been introduced, ensuring every order is verified both in the loading bay and again on the vehicle prior to departure. This right first-time approach is designed to give customers greater confidence that deliveries will arrive complete and as expected.

In addition, increased time has been allocated to the loading process, reducing operational pressure and further strengthening consistency and quality. Together, these improvements support a more dependable end-to-end service, ensuring customers receive the full and accurate package to site, every time.

Terry Edgell, Co-founder & CEO of Premier Forest Products, said: “Re-establishing Sheffield was a strategic priority for the business. Without it, there is a clear gap in the network that impacts both efficiency and customer service.

“Our focus has been on retaining the expertise on site while taking the opportunity to strengthen processes. The result is a facility that combines proven capability with an improved and disciplined customer-focused approach to delivery.”

Lee Bottley, Sheffield Branch Manager, said: “The pause in operations gave us the opportunity to rebuild the site in a more structured and efficient way.

“We have retained a highly experienced team, redesigned the workflow through the yard and introduced more robust checking processes. The focus is on improving customer communication and delivering consistently reliable service.”

From a network perspective, Sheffield provides a critical central hub, reducing delivery distances to key markets across Yorkshire, the Northwest and the Midlands, and supporting improved lead times.

Nick Kershaw, Managing Director of National Timber Systems, added: “The return of Sheffield is important not just operationally, but in terms of customer confidence.

“Reintroducing the site with the same location, largely the same team and enhanced processes demonstrate our commitment to long-term investment and dependable service.”

The site has been fully restocked and is positioned to support demand through the peak construction period.