After four years as a customer service specialist for Visqueen, Toni Record has stepped into a new role as Technical Support Manager for the Midlands.
As a TSM she is now out in the field, holding design and detailing meetings with architects, specifiers and contractors across a region stretching from Shropshire to Lincolnshire, Derbyshire to Worcestershire.
Record said: “It’s a big step to come out of the office but I’ve a thirst for learning new things and the construction industry is so big, with many different parts to it, I find it fascinating.”
Her responsibilities include providing risk assessed solutions for structural waterproofing and gas protection, and supporting the on-site users with the Visqueen product range.
Before joining Visqueen, Record was Customer Service Specialist for Severn Trent Water for seven years.