Klipboard is accelerating the rollout of embedded and Agentic AI across its industry-specific business software, helping users find information faster, reduce manual work and increasingly take action within everyday operational workflows.
Rather than adding standalone AI tools alongside existing software, Klipboard is embedding AI directly into the systems businesses already use to manage customers, orders, stock, finance, equipment, parts, and other critical operations.
Klipboard has already delivered 53 specialist AI agents and more than 250 capabilities across OnRent Go, ERP Go, Autowork One and ERP One. These capabilities range from accessing operational reports and checking stock availability to creating sales orders, preparing invoices and generating payment links, with further agents and workflows in development.
Klipboard's AI strategy is focused on changing what businesses can expect from their operational software. Embedded AI is helping users interact more naturally with complex business information, asking questions, and accessing relevant answers without navigating multiple screens or reports.
Agentic AI takes this further by combining AI with operational data, business rules and established workflows. Klipboard is developing and delivering semi-autonomous capabilities that can understand what a user is trying to achieve, determine the appropriate next step and take action.
This could mean identifying an outstanding invoice and helping initiate the next stage of the payment process, understanding customer requirements and supporting the next sales action, or completing routine tasks that would previously have required several manual steps.
Across ERP Go and ERP One, Klipboard has delivered 24 AI agents and 90 capabilities. These help users check stock across branches, identify alternative products, create sales and purchase orders, draft invoices and generate payment links. In ERP Go alone, 14 capabilities go beyond retrieving information to taking action within established business workflows.
Traditional systems have largely relied on people to navigate software, retrieve information, interpret it and initiate the next action. Embedded and Agentic AI allow more of that journey to happen intelligently within the system itself.
DJ Jones, Chief Technology and Product Officer at Klipboard, said: "We're changing what business software can do. AI that simply provides an answer is only the starting point. Our Agentic AI can understand what needs to happen next and help make it happen.
"This is a fundamental change in the role of ERP. The software can increasingly understand what's happening, recognise what needs to happen next and act."
This industry-specific context is particularly important as AI becomes more agentic, enabling intelligent agents to reason across relevant business information and take appropriate actions within operational workflows.
The direction is clear: moving from software that primarily records and manages work towards intelligent business systems that can understand more, help people decide faster and increasingly get work done.
