BSS, the supplier of commercial and industrial pipeline and heating solutions, has acheived ISO 9001: 2015 certification.
The updated ISO 9001: 2015 standard is the best practice management framework that promotes the development of continual improvement. Accreditated following a rigourous independent third party audit, BSS had to demonstrate the effectiveness of its operational quality management systems across its business for the products and services it provides its customers.
Sue Greatorex, Commercial Director at BSS, said: “We are delighted that our continued hard work and commitment to deliver high quality solutions and a first class service to our customers has been recognised.
“This certification provides further proof of how serious BSS is about the quality of the service we provide the commercial and industrial heating market and how dedicated we are to continually evolve as a business.”
BSS, part of the Contract Merchanting Division of Travis Perkins, has over 60 branches nationwide, as well as a National Distribution Centre in the East Midlands and a National Tube Distribution Centre in Coventry.
“Acheiving ISO 9001:2015 certification gives our customers complete peace of mind in our business,” continued Sue. “The audit looks at all of our quality management systems in place and assesses customer satisfaction. Being awarded this standard highlights we have the right measures in place to meet and exceed the requirements of the market in the most effective and efficient way.”