Shaun McCarthy has joined Grant UK in the new position of Sales Support Engineer, providing onsite product support for all of Grant’s renewable heating technologies.
McCarthy will be supporting Grant UK’s Area Sales Managers and Renewable Business Development Managers with technical assistance for air source heat pump installations. He will be on hand to visit sites to provide pre-installation technical support from site surveys, system design support and heat loss calculations through to post-installation support, including helping with set-up and commissioning and assisting installers with the system handover with end-users.
He will also be providing onsite product training, helping installers and merchants to develop their knowledge of renewable heating systems so that they can confidently grow their own businesses into the renewables market.
For more than thirty years, McCarthy has been a heating engineer and for over half that time, he has been involved in working with renewable technologies. Throughout his career, he has been an installation and commissioning engineer as well carrying out product maintenance with repairs and servicing. In his roles, both as an engineer and working for manufacturers, McCarthy has provided technical training and sales support for various different systems, specialising in heat pumps and renewable technologies in recent years.
McCarthy commented: “I enjoy how no two days are the same when you are working with renewables. These technologies are constantly evolving to meet the changing needs of homeowners and their installers, so we are always learning about how to develop and achieve the most efficient and sustainable heating system.
“I am passionate about understanding an appliance and its system, helping installers to ensure a system is performing to its optimum capabilities. I am looking forward to working with Grant’s customers and helping them with the technical product support they need out in the field.”