Jewson has announced the opening of a new dedicated branch for a housing association in Coventry.

The company has a long working relationship with Whitefriars Housing going back to 2004, it said.

Whitefriars Housing is part of the West Mercia Housing Group, which is among the largest social housing providers in the West Midlands. It owns and manages more than 30,000 homes across Herefordshire, Worcestershire, Birmingham, Coventry and the broader West Midlands.

In April 2009, following the expiry of a previous arrangement and a new tender process, Jewson secured a 12-year supply contract with Whitefriars Housing to provide a dedicated branch to meet its building material requirements. The previous store was located on the Bilton Industrial Estate near Coventry City Centre.

As the contract has grown, Jewson said, it has demonstrated its commitment to the partnership by providing a more modern facility in a new location, which ensures the housing provider has easy access to the tools and materials it needs, when it needs them.

In addition to secure stocking areas, the site provides Whitefriars with dedicated parking facilities for its direct labour force, along with modern welfare facilities and a meeting room.

Jewson also provides IT solutions for the housing group, aiming to make it easy for employees to reserve and order products, even when out on site, and respond to resident queries as quickly and efficiently as possible.

Steve Kirk, director at Whitefriars Housing, said: “I am very pleased with the new facilities and with the planning and execution of the move. The team at Jewson continue to bring positive benefits through our partnership”

John Heathfield, sector manager at Jewson, said: “Our team of Jewson employees, located at the bespoke branch, have extensive knowledge and experience which ensures that Whitefriars gets the very best from its merchant. We believe that we are well-placed to continue delivering a comprehensive service.”

“This is just one example of the partnerships we have in place with our customers. We understand that every business is different and this relationship shows our commitment to providing customers with a service that meets their individual needs.”