Stelrad Radiators has been awarded a prestigious award by Grahams Plumbers Merchants.
At the recent National Suppliers Conference, Stelrad was presented with the 2015 Supplier Award for Rapid Speed of Response. The award took into consideration feedback from the group’s branches around the country and reflected the on-going response provided by Stelrad to Grahams over the full year – not just a one off response situation. In particular, the award reflected the contract support response times; the speed with which paperwork and enquiries are handled.
David Bainbridge, Stelrad’s northern sales director said: “We were delighted to get this award, in particular because it was based on our performance over twelve months, highlighting our on-going ability to service our customers. We have invested heavily in our customer service and customer response mechanisms in recent years and this award along with others we have received confirms that we are getting a lot of what we do right.”
Pictured from left to right: Dave Gledhill, managing director at Graham Plumbers Merchant; Bernard Barrett, Stelrad southern sales director; Mr Bainbridge; Jason Smith, category director at Graham Division at Saint-Gobain.
Stelrad manufactures and distributes more than 2m radiators bound for heating systems around the UK every year, with all its products sold via plumbers and builders merchant outlets. The company operates from its national manufacturing and distribution centre in Mexborough, South Yorkshire.